What’s your cancellation policy?

If you need to cancel your appointment, please give us a courtesy call at least 24 hours prior to your visit. A full payment may be taken if any appointment is cancelled after this time or you do not show up.

Please note that deposits for appointments cancelled within 24 hours or for no-shows will be deemed non-refundable regardless of whether a replacement booking is made.

Do I need to pay a deposit?

Please note that The Headroom may require a deposit against all new client bookings. Please call to confirm details.

Do you sell Gift Vouchers?

You can purchase Gift Vouchers from both of our salons; the perfect gift for friends and family. Gift Vouchers are valid for 12 months starting from the day of purchase and can be redeemed against any hair services or products.